Job information

  • Work from home
  • English, German
  • £24000 - £28000 per annum
  • Permanent
  • Customer service and sales support
  • AS 11/05
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For one of our clients we are currently looking for a German speaking Customer Service Representative, working from the comfort of his/her own home. This is an exciting and fast paced role where you will be supporting influencers and celebrities across a wide range of genres. We are looking for a dynamic and confident individual who speaks German, is articulate, excellent at building relationships and can provide the best customer experience possible.

Your responsibility will include:

  • Research on new creators and outreach to engage with new creators. This will be across a wide range of genres including; music, gaming, sports, beauty, comedy and lots more
  • Thoroughly research on potential creators before engaging in a VIP call, to ensure relevant content and promotional suggestions
  • Discuss promotional activity, deliver video calls to potential creators and provide ongoing support
  • Liaise with potential sign ups via social media, email or video calls and ensure follow ups with potential sign ups are done

About you:

You are a flexible person and have no issues working differing flexible hours from the comfort of your own home. This is a big opportunity to join one of the fastest growing social media platforms in the world, meaning you will face the hustle of a startup with the impact of a global business.

Profile:

  • Fluent level of German (C2) and good level of English (B2 or higher)
  • A passion for social media and an understanding of all platforms (Instagram, Twitter, TikTok, Facebook a.o.) is a must
  • Previous experience in Customer Service or in a Client facing role is a must
  • Available to start on short notice from the comfort of your own home

To apply, please send your CV in English and in Word format to Arthur.
languagematters is acting as an employment agency in relation to this vacancy.

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