Our client, a well-established organisation which provides materials to various brands and airline branches, are on the hunt for a skilled Customer Service Representative with strong German language skills to join their vibrant team in South London. The successful candidate will be working within a driven organisation which continues to expand and you will play an important role as you will be responsible for providing outstanding service for stakeholders and customers across the German market.
Your responsibilities will include:
- Providing first-class client service, ensuring all enquiries is dealt in a timely manner
- Order management, account management, order fulfilment and product support on the relevant German accounts
- Dealing with B2B clients internal and external communication whilst using your German language skills
- To liaise with operations and logistics teams on order follow-ups and communication with customers as required
The ideal candidate will be confident, have previous experience in logistics or shipping and possess outstanding communication skills as you will be communicating with various clients and divisions within the company. This is a fantastic vacancy for someone seeking to develop their career within a fascinating organisation and progress within the business.
- Required to be fluent in German to a native level, both written and spoken
- Solid experience providing order processing, order fulfilment, especially in a product support and/or order dispatch environment
- Previous experience working in customer care, sales administration, client support or account management dealing with products
- Solid knowledge of Microsoft operating systems
- Demonstrated interpersonal skills and ability to work as part of a team or independently
- Able to work well in a fast paced environment
To apply, please send your CV in English and in Word format to Hampus.
languagematters is acting as an employment agency in relation to this vacancy.
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