Job information

  • The Netherlands
  • English, Swedish
  • €2317 - €2581 per month
  • Permanent
  • IT helpdesk/technical support
  • HH 24521
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Do you have interest in building your own computers or technical knowledge on the components? Then this might be the job for you! Our international client specialised in providing customised computer systems is looking for a Swedish speaking Technical Customer Support to troubleshoot hardware/software issues and handle customer enquiries.

Your responsibility will include:

  • Technical assistance, pre-sales and after-sales support to customers via phone, email and chat
  • Administration and processing customer information
  • Management of orders, refunds and process payments
  • Collaboration with administration and production teams

About you:

You know your way around computers and are familiar with Windows operating systems, hardware and software issues. You have customer oriented mentality and you are happy to assist customers with questions and problem solution. In this role you will join a multicultural Service Support Center team and have the chance to progress within the company. On top of your base salary you will receive 8% holiday allowance and relocation package if applicable.

Profile:

  • Required to fluent in Swedish (C2-level) and English (C1-level or higher), both written and spoken
  • Technical knowledge in computer components and configuration and/or experience in technical customer support
  • Strong administrative and communication skills
  • Available for 40 hours per week on-site in Heerlen

To apply, please send your CV in English and in Word format to Henna.
languagematters is acting as an employment agency in relation to this vacancy.

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