Slovenian Speaking Customer Service Specialist

Customer Service Specialist – Slovenian & English (Remote, Poland) – Healthcare Project

Looking to build a meaningful career as a Customer Service Specialist? This is a fantastic opportunity to join a growing international project within the healthcare sector, supporting patients who rely on life-enhancing medical devices. As a Customer Service Specialist, you’ll work fully remotely while making a real difference.

What’s on offer

• Location: Fully remote role within Poland
• Salary: 44 PLN gross per hour
• Contract: Employment contract following occupational health clearance
• Schedule: Full-time (Monday to Friday, 8:00–16:00)
• Training: 3 weeks, full-time in English

Additional benefits may include:

• Relocation support (5500 PLN gross)
• Private healthcare package
• Multisport card
• Contribution towards corrective glasses
• Psychological support
• Holiday subsidy

Your responsibilities as a Customer Service Specialist with Slovenian and English

As a Customer Service Specialist with Slovenian and English, you will:

• Deliver high-quality customer support in Slovenian and English for users of medical devices
• Assist customers with troubleshooting issues related to blood glucose monitoring products
• Ensure service levels and customer satisfaction targets are consistently achieved
• Document interactions accurately using internal systems
• Work collaboratively in an international team environment

What we’re looking for in a Customer Service Specialist with Slovenian and English

To succeed in this Customer Service Specialist with Slovenian and English role, you will have:

• Fluency in Slovenian (C2) and good command of English (B1+)
• A passion for customer service or previous experience as a Customer Service Specialist 
• Strong communication and interpersonal skills
• Confidence using MS Office and general computer systems
• A proactive and motivated approach, with willingness to learn and grow

About the company

We are working with an international organisation operating within the healthcare and medical devices sector. You will support products that help patients manage diabetes effectively. Our client provides a structured, supportive environment where every Customer Service Specialist plays a key role in improving customer experience and patient outcomes.

To apply, please send your CV in English and in Word format to Thomas. 
languagematters is acting as an employment agency in relation to this vacancy.

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