Danish speaking Customer Advisor

We are recruiting a Danish-speaking Customer Support Advisor for an exciting international opportunity in Cyprus. If you enjoy helping customers, solving problems and working in a fast-paced multilingual environment, this Danish-speaking Customer Support Advisor role offers a fantastic combination of career growth, relocation support and performance-based rewards. 

What’s in it for you:

• Salary of €1,350 gross per month, increasing to €1,400 after six months. 
• Uncapped monthly performance bonus averaging €250-300 per month. 
• Relocation package available for eligible EU candidates moving to Cyprus. 
• Options including a €1,500 relocation payment or flight reimbursement and accommodation support. 
• Comprehensive paid training and ongoing development opportunities. 
• Opportunity to secure a long-term career path following the initial contract period. 

Key Responsibilities:

• Provide high-quality support through phone, email and chat channels. 
• Handle account-related queries and customer requests. 
• Support customers with billing and payment-related issues. 
• Troubleshoot technical and network-related concerns. 
• Escalate complex cases and maintain a high standard of customer care. 

What We’re Looking For:

• Native-level standard Danish (C2) and strong English skills (B2 minimum). 
• Excellent communication and interpersonal skills. 
• Customer-focused mindset with strong problem-solving abilities. 
• Previous customer service or technical support experience is advantageous but not required. 
• High school diploma or equivalent qualification. 

About the Company:

Our client is an international leader in customer experience solutions, helping globally recognised consumer brands deliver exceptional support to their customers. With a collaborative culture and strong focus on employee development, they offer outstanding opportunities for career progression and international exposure. 

To apply, please send your CV in English and in Word format to Thomas.
languagematters is acting as an employment agency in relation to this vacancy.

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