Customs clearance specialist (airfreight)

An international distribution company specialised in the shipment of luxury goods is looking for a Customs clearance specialised in airfreight. Working as a Logistics Administrator, you would be joining their Central London team. In this role you will assist with the administration of shipping documentation and offer an “above and beyond” customer service to clients. This is a permanent, full-time position and you will be required to work from the office on a daily basis (no hybrid scheme).

Your responsibilities will include:

• Being the first point of contact for client queries, answering calls and emails in a timely and professional manner
• Assisting with the administration of shipping documentation with CPC codes
• Providing current and potential clients with quotations
• Building relationships with clients and keeping them up to date

About you:

The ideal candidate will have great attention to detail and excellent organisational and communication skills. You will be proactive in helping and understanding the needs of the client and must have excellent problem-solving skills. This is a great opportunity for a professional Italian or French speaker to further develop their career in logistics and shipping.

Profile:

• Ideally fluent in Italian or French, both written and spoken
• Fluent in English, both written and spoken
• Previous experience in customer service within logistics, especially airfreight
• Knowledge of and experience in handling import/export documentation with the different CPC codes
• Knowledge of and experience in customs clearance
• Great communicator with a can-do attitude
• Self-starter who can work under minimal supervision from the beginning

To apply, please send your CV in English and in Word format to Marie-Anne.
languagematters is acting as an employment agency in relation to this vacancy.

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