German Customer Service Advisor (Madrid)

Are you ready for a new adventure abroad? Join a leading electronics brand in the heart of Madrid, where innovation meets lifestyle. We’re looking for German-speaking Customer Advisors with strong technical insight and excellent communication skills to support our customers across Europe.

What you’ll do:

• Deliver top-tier customer service via phone, email, and chat
• Guide users through product setup and troubleshooting
• Share expert knowledge on product features and specifications
• Resolve technical issues related to hardware, software, and accessories
• Manage orders, returns, and exchanges with precision and care
• Keep customers informed about their order status
• Stay up to date on the latest tech trends and product updates
• Recommend products tailored to customer needs
• Maintain high satisfaction scores and contribute to service improvements

What’s in it for you:

• A full-time role in Madrid, one of Spain’s capital city
• Relocation support including flight reimbursement and help finding accommodation
• A competitive salary with performance bonuses, holiday perks, and meal vouchers
• A chance to grow professionally while enjoying the Mediterranean lifestyle

What you bring:

• Fluency in German (C2) and English (C1 or higher)
• Experience in customer service or technical support
• Confidence using MS Office and navigating multiple systems
• A proactive mindset and ability to multitask under pressure

To apply, please send your CV in English to Thomas.
languagematters is acting as an employment agency in relation to this vacancy.

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