Multilingual speaking Customer Advisor

Multilingual Customer Support Advisor
Relocation Opportunity to Athens, Greece

Ready to swap routine for a vibrant Mediterranean lifestyle while building an international career? 

We are recruiting multilingual Customer Support Advisors to join a leading global customer experience provider in Athens, Greece. This opportunity is ideal for fluent Dutch or German speakers looking to develop their customer service skills while supporting customers of internationally recognised brands across the digital payments and on-demand services sectors. Relocation support is provided for eligible candidates relocating from within the EU. 

What’s in it for you?

• Salary: €1,300 – €1,450 gross per month + bonus + relocation package (depending on language bonus)
• Relocation support including flight assistance, airport pickup and temporary accommodation.
• 4 weeks of accommodation provided on arrival to help you settle into life in Greece.
• Meal allowance and private health insurance from day one.
• Full training programme and ongoing career development opportunities.
• International and multicultural working environment.
• Permanent employment contract with long-term career prospects.
• Additional holiday and seasonal bonuses in line with Greek employment legislation.

Key Responsibilities

• Provide customer support via phone, email and chat channels.
• Assist customers with account, payment, order and service-related enquiries.
• Resolve billing issues, refunds, delivery queries and account verification requests.
• Troubleshoot customer concerns and provide effective solutions.
• Escalate complex cases where necessary while maintaining a high-quality customer experience.
• Accurately document interactions and maintain customer records.
• Follow company procedures and compliance requirements at all times.

What We’re Looking For

• Fluency (C1-C2) in Dutch or German.
• Good level of English (B2-C1).
• Strong communication and customer service skills.
• Problem-solving mindset and ability to remain calm under pressure.
• Previous customer service, contact centre or technical support experience is advantageous but not essential.
• High school diploma or equivalent.
• EU citizenship or valid right to work in Greece.
• Willingness to relocate to Athens, Greece.

About the Company

Our client is a global customer experience specialist supporting some of the world’s most recognised brands across industries including financial technology, digital payments and on-demand consumer services. Operating across multiple international markets, they provide customer care, technical assistance and digital support solutions through multilingual teams. Employees benefit from comprehensive training, modern office facilities and excellent opportunities for career growth within a truly international environment. 

Languages Required: Dutch or German
Location: Athens, Greece
Relocation Support: Available for eligible candidates relocating from within the EU.

To apply, please send your CV in English and in Word format to Thomas.
languagematters is acting as an employment agency in relation to this vacancy.

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