French speaking Service Coordinator

A renowned business management firm are looking for someone with customer service and administrative experience to work with them on a 6-month maternity cover. This opportunity covers different markets, so they are looking for candidates who can speak French in addition to English. This is an excellent opportunity work on a remote basis with a highly successful company while using your language skills.

Your responsibilities will include, among others: 
 

• Being the main point of contact for clients and stakeholders, ensuring smooth communication at all times 
• Ensuring all product materials are accurate and are documented efficiently and correctly on the database 
• Maintaining and updating files and documents
• Producing reports and actively planning operational service with the Production Manager
• Producing ad-hoc translations from French into English and viceversa.

About you:
In order to succeed in this role you will need some experience in client communication,and good problem solving, and administrative skills, ideally within a business-services institution. You will be self-motivated, dynamic and will be able to take initiative in order to achieve the desired results in this rewarding role. You will be required to be fluent in both French and English, as you will be interacting with clients from French-speaking countries. This vacancy would be suitable for a professional and dedicated candidate who is seeking to gain further experience within a respected organisation.

Profile:

• Required to be fluent in French, written and spoken
• Additional fluency in English, both written and spoken
• Previous experience in client communications roles, customer support or customer service
• Good administrative skills in organisation, administration, and data entry are essential
• Experience with MS Excel is essential
• Demonstrable skills in client-focused, administrative and process-driven roles 
• Able to work well in a fast-paced environment as well as independently
• High levels of accuracy

To apply, please send your CV in English and in Word format to Alvaro. 
Languagematters is acting as an employment agency in relation to this vacancy.

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