Wholesale Customer Service Assistant

Our client is a well-known international organisation within the fashion industry, who are seeking for a talented Wholesale Customer Service Assistant to be a part of their multilingual team in London!

Within this role you will be responsible providing first-class wholesale customer service. You will be dealing with a wide range of B2B customers via telephone and email, as well monitoring orders and ensuring all enquiries are dealt in a timely manner. In this role you will be managing all product enquiries and keeping key accounts up to date on any outstanding orders. It is required for you to have strong communication and logistics skills as you will be dealing with a wide range of customers and different divisions in the company.

It is a great opportunity for an experienced Wholesale Customer Service Assistant where you have the chance to progress within an international company and be part of a dynamic, friendly team in London.


  • Required to be fluent in English, both written and spoken with an additional language (Dutch, German, French or Italian, desirable, but not essential)
  • Previous skills in order processing, order fulfilment, booking of deliveries, handling accounts or sales support
  • Previous experience working as a Customer Account Coordinator, Customer Service Representative, Logistics Coordinator or Client Support Executive
  • Experience within the fashion industry
  • Have a keen interest in fashion, luxury or retail industry is desirable
  • Solid knowledge of Microsoft operating systems
  • Demonstrated interpersonal skills and ability to work as part of a team or independently
  • Strong communication skills, able to work well in a fast paced environment dealing with a high volume orders

To apply, please send your CV in English and in Word format to Hannah. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience.

languagematters is a multi-discipline, multilingual recruitment agency offering a wide range of bilingual jobs in London, the South-east, nationwide and overseas. Our goal is to be the most valued, knowledgeable and indispensable recruitment partner in the language recruitment field.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. languagematters is acting as an employment agency in relation to this vacancy.

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