Job infomation

  • London - North West
  • English, Swedish
  • Up to £24500 per annum + + Benefits
  • Permanent
  • Customer service and sales support, IT helpdesk/technical support

One of the largest medical technology companies in the world has an exciting vacancy for a Swedish speaker to join their customer support team in Watford. The successful applicant will be responding to enquiries from customers concerning medical devices and services in a helpful, professional and emphatic manner. This position would be ideal for someone who is motivated by customer service and has experience in or knowledge of the healthcare industry and medical devices.

Your responsibilities will include:

  • Delivering exceptional customer service and product support via telephone and email across the Swedish market
  • Demonstrating empathy, patience and resilience while safely assisting customers
  • Ensuring that all enquiries via telephone and email are being responded to in a timely manner
  • Maintaining knowledge of the system and products by keeping up to date and providing guidance and advice on the products and services

About you:

In order to succeed in this role, you should have a customer-focused approach and be fluent in Swedish and English, both written and spoken. It is essential for you to be flexible as you will occasionally have to work at night, in the weekends or on bank holidays. This is an exciting role for a passionate, dedicated and motivated Customer Support Specialist to be involved in a growing customer support team where you will gain invaluable experience working in a medical technology company and receive excellent benefits.


  • Required to be fluent in Swedish and English to a native level, both written and spoken
  • Previous experience in a customer service, customer support or help desk role would be desirable
  • Experience with or knowledge of medical equipment and an interest in the healthcare industry is a plus
  • Able to work well in a fast-paced environment
  • Flexible and willing to occasionally work at night, in the weekends and on bank holidays

To apply, please send your CV in English and in Word format to Frank.
languagematters is acting as an employment agency in relation to this vacancy.


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