German speaking Account Executive

A leading financial services company which provides a wide range of insurance and warranty services is looking for a German speaking Account Executive to join their small, supportive, busy, multilingual, client services division to provide account management support to new and existing clients in German within the DACH region.

This is a perfect opening for a German speaking professional with a background in client / customer services to progress into an account management role. Ideally you will be technical minded / IT savvy and possess first-class communication and problem solving skills however full training is provided and you will received continue support from the team who are established account executives within the business. You will provide a wide range of customer service / account management support, handle incoming and ongoing warranty enquires, generating quotations and follow up on quotations in a timely manner whilst managing administration and ensuring records are kept up to date. You will also have opportunities to travel abroad to meet your clients’ regularly in order to build, and maintain customer satisfaction levels whilst also representing the company a brand services ambassador at national and international trade shows and events!

To succeed in this German speaking Account Executive position, it is important that you are client-focussed, detail orientated and have solid problem solving skills. It is also essential that you are able to work well in a fast paced environment, be comfortable in communicating with clients via phone and email and take initiative during challenging tasks.

Profile

  • Fluent German and English written and spoken to native level
  • Previous experience or skills within a sales support/ B2B /customer services/ sales administration/client relationship/ account management/ client services / customer support/ call centre / helpdesk role
  • Excellent communicator, comfortable dealing with high level executives with the ability to maintain a high level of professionalism at all times
  • Demonstrable problem solving skills and a strong customer focus
  • Excellent knowledge of Microsoft Office applications
  • Knowledge of or experience relating to the financial services i.e. warranty/ insurance
  • Excellent communication and organisational skills

To apply, please send your CV in English and in Word format to Hannah. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience.

languagematters is a multi-discipline, multilingual recruitment agency offering a wide range of bilingual jobs in London, the South-east, nationwide and overseas. Our goal is to be the most valued, knowledgeable and indispensable recruitment partner in the language recruitment field.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. languagematters is acting as an employment agency in relation to this vacancy.

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