German or French speaking Customer Service Representative

For one of our clients we are currently looking for a German or French speaking Customer Service Representative, working from the comfort of his/her own home. This is an exciting and fast-paced role where you will be supporting influencers and celebrities across a wide range of genres. We are looking for a dynamic and confident individual who speaks German or French, is articulate, is excellent at building relationships and can provide the best customer experience possible.

Your responsibilities will include:

• Researching new creators and reaching out to engage with new creators. This will be across a wide range of genres, including music, gaming, sports, beauty, comedy and lots more
• Researching potential creators thoroughly before engaging with them in a VIP call, to ensure relevant content and promotional suggestions
• Discussing promotional activity, delivering video calls to potential creators and providing ongoing support
• Liaising with potential sign-ups via social media, email or video call and ensuring follow-ups with potential sign-ups are carried out

About you:

You are a flexible person and have no issues with working varying flexible hours from the comfort of your own home. This is a big opportunity to join one of the fastest growing social media platforms in the world, meaning you will face the hustle of a start-up with the impact of a global business.

Profile:

• Required to be fluent in German or French (C2), both written and spoken
• Fluency in English (B2 or higher), both written and spoken
• A passion for social media and an understanding of all platforms (Instagram, Twitter, TikTok and Facebook) is a must
• Previous experience in customer service or a client-facing role is a big plus
• Available to start on short notice from the comfort of your own home

To apply, please send your CV in English and in Word format to Arthur.
languagematters is acting as an employment agency in relation to this vacancy.

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