Client Services Executive – fluent German

Central London based company is looking for a bright and motivated German speaking Client Services Project Manager with an interest in the world of online technology, for a commercial role in their business dealing with clients in Germany and the UK. Due to the company being open 24/7, the current shift available is Monday to Friday 3pm-11pm (no weekend work). On top of the basic salary will be an extra 15% shift allowance.
The company is an online technology business with close ties to the corporate world.
Your role would be to work with German and English speaking customers and independently manage client projects: being the main point of contact for the client in Germany and the UK, and ensuring the best delivery of service in accordance to client specifications accurately and timely. As the German speaking client services executive you will provide top class post-sales services to a demanding client base: Investment Bankers, Corporate Lawyers, Corporate Board members and will be required to effectively identify and anticipate client needs;
You would be provided with full training and the role is an excellent opportunity for bright, commercially minded people with drive and ambition. To apply for this position you must have experience in a client or customer contact role within an office environment.

Profile
Fluent in German, written and spoken in addition to English
Previous experience in a client services or project management role.
Excellent communication and listening skills
Ability to service clients effectively: Ability to host client meetings, presentations and training sessions in a face to face as well as an on-line environment;
Computer literate
Ability to successfully manage a multiple client relationship(s) in a high demand business;
A polite, confident and friendly manner
An interest in technology is essential

If you have worked in any of the following positions then this could be the perfect opportunity for you: German speaking client services executive, German speaking customer service coordinator, German speaking customer service executive, German speaking customer care coordinator, German speaking order processing / processor, German speaking Logistics coordinator, German speaking import/export.
To apply, please send your CV in Word format to Marie-Anne David-Cagnac. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience.
languagematters is a multi-discipline, multilingual recruitment agency offering a wide range of bilingual jobs in London, the South-east, nationwide and overseas. Our goal is to be the most valued, knowledgeable and indispensable recruitment partner in the language recruitment field.
We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.
NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. Language Matters is acting as an employment agency in relation to this vacancy.

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