Job information

  • Work from home
  • Cantonese, English
  • US$7.00 - US$10.00 per hour
  • Permanent
  • Customer service and sales support
  • AS 03/04
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For one of our clients we are currently looking for a Cantonese speaking Content Moderator, working from the comfort of their own home. This is an exciting and fast-paced role where you will be assisting in the day to day review of user accounts and online content, analysing content in search of TOS violations.

Your responsibilities will include:

  • Reviewing flagged content in order to find any prohibited media and taking further action on this
  • Reviewing flagged user accounts breaching User Policy/TOS or breaking the law and taking further action on this
  • Responding to user queries via the email helpdesk queue, resolving or escalating issues as necessary

About you:

You are a flexible person and have no issues with working varying flexible hours from the comfort of your own home. This is a big opportunity to join one of the fastest growing social media platforms in the world, meaning you will face the hustle of a start-up with the impact of a global business.

Profile:

  • Required to be fluent in Cantonese (C2-level) and English, both written and spoken
  • Additional fluency in other languages is beneficial
  • Previous experience in a help desk or customer service role
  • Preferably have basic content moderation skills
  • Strong communicator, hard worker and a problem solver
  • Currently located in (South-East) Asia
  • Willing to work in shifts; shift patterns can vary
  • Available to start ASAP from the comfort of your own home in this full-time role

To apply, please send your CV in English and in Word format to Arthur.
languagematters is acting as an employment agency in relation to this vacancy.

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