Account Coordinator – French or German speaking

French or German speaking Account Coordinator

Our client, a leading bicycle manufacturer is expanding their European presence and is looking to add 2 account coordinators to the Netherlands team.

Do you enjoy building business to business relationships? Do you have a commercial mindset but the traditional cold calling is not your thing? Do you prefer the after-sales process? Then quick… read further… this role is for you!

ABOUT THE JOB:

• Act as the primary representative for your customer accounts, serving as the main point of contact.
• Build and sustain business relationships with your B2B customer base, transforming these connections into strong, long-term partnerships.
• Collaborate closely with various departments, including sales, finance, shipping locations, and international stakeholders, to provide the best possible service to our customers.
• Oversee order fulfilment from receipt to shipment, including order entry, scheduling, and confirmation.
• Monitor orders and shipments in close coordination with our production locations in Asia, the USA, and Europe.
• Follow up on and resolve inquiries regarding sales orders, lead times, shipments, logistics, products, and services, ensuring consistent fulfilment of customer requirements.
• Partner with the Sales team to onboard new customers and maintain accurate customer data.
• Work closely with Inside Sales team members, sharing information and best practices to support each other in achieving team goals.
• Participate in cross-functional project teams and contribute to the continuous improvement of business processes.

WHO YOU ARE:

• MBO+/HBO education
• Excellent written and spoken English and proficiency in German and /or French
• Great communication and intercultural skills
• Self-starter, Proactive & an independent thinker
• International working experience a plus
• Experience with SAP/CRM systems is an advantage

WHAT YOU WILL GET IN RETURN:

• a good work-life balance.
• a hybrid work environment – 3 days office, 2 days from home
• Transport allowance; the office accessible by train, car or bike
• 25 vacation days
• self-development & internal development opportunities
• a diverse and multicultural team
• company events to celebrate personal & company’s achievements

To apply, please send your CV in Word format to Krystal.
languagematters is acting as an employment agency in relation to this vacancy.

Apply

• Customer Care Advisor – Luxury Brand

  • London - Central
  • English
  • Contract/Interim
  • Up to £27000 per annum

  An exciting role has arisen for a Customer Service Advisor to join a succe...

  View this job

• French speaking Customer Care Advisor – Luxury Brand

  • London - Central
  • English, French
  • Contract/Interim
  • Up to £27000 per annum

  An exciting role has arisen for a French speaker to join a successful Luxu...

  View this job