CUSTOMER SERVICES

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If you are already registered with us, note the relevant reference codes of the jobs which interest you and call the appropriate contact or e-mail us to apply.

If you are applying for the first time, please email a current CV to info@languagematters.co.uk with a covering message outlining your preferred choice of work, any relevant job reference codes, your salary details and availability.

We will contact you as appropriate to discuss your situation further and you may then be invited to register formally at our offices. Successful candidates will be contacted within 3-4 working days


Customer Services Representative with fluent Dutch & French

Job Location: Brighton                                           

Salary/Additional Information: £17000 –18000 p.a. + excellent benefits and holidays

Reference: KR 04/11

Company
Our client is worldwide operating and leading in the field of consumer products

Role
Customer Services Representative with fluent Dutch & French
An exiting opportunity has arisen to work for a well-established company located at the south coast, in Brighton. The role of the Customer Services Representative with fluent Dutch & French reflects the main point of contact for external and internal customers and consumers within Dutch and French speaking countries. Responsible for the processing of orders from customer portfolios the Customer Services Representative with fluent Dutch & French will also handle all other ordering activities which will involve responding to enquiries and dealing with queries across the entire ordering process. Large distributors within the business-to-business area and therefore with high value orders will be one on the priority list of the Customer Services Representative with fluent Dutch & French.

In addition, proactively developing of strong working relationships with key customers internally and externally is a key responsibility of the Customer Services Representative with fluent Dutch & French.

Profile

  1. Fluency in Dutch, French and English – both written and spoken

  2. Experience in a customer/consumer contact role is desirable

  3. Experience in a telephone based role is of benefit

  4. Ability to work to tight deadlines

  5. PC literacy essential – Microsoft Office or equivalent software package beneficial

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Kristin Hoess or Liesbet de Rouck at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

 

 

Multilingual Customer Service Representative within Blue Chip Organisation           

Job Location: Buckinghamshire, near Slough

Salary/Additional Information: £23000

Reference: MZ/KR 35/09

Company
Industry leading IT company providing state of the art solutions to global clients

Role
Fantastic opportunity for a multilingual person that wants to gain experience within a blue chip company! Our client is looking for a Multilingual Customer Service Representative with fluency in Italian AND French AND Spanish AND English (and ideally German). The Multilingual Customer Service Representative will liaise with their Italian, French, Spanish and German speaking clients regarding queries, technical support and general customer service administration.

The role is based within the international Customer Services division which is committed to providing the highest standards of customer care with particular responsibilities for the French, Spanish, Italian and German markets.

Profile

  1. Fluency in Italian, French, Spanish and English

  2.  Fluency in German very useful

  3.  Previous experience within an office based customer service environment of strong benefit

  4. Able to commute to the Slough area

  5. Car owner essential

  6. Strong communication skills, professional telephone manner, focused on customer service

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Monika Ziajka or Kristin Hoess at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

 

 

Client Services/ HR Account Manager with Dutch or French

Job Location: Central London

Salary/Additional Information: £24,000 per annum

Reference: LB 36/04

Company:
International HR Consultancy with clients in 71 countries. This company is the leading provider of advice, online data and software solutions and for all HR related matters

Great opportunity to work within a leading company with international travels!

Role:
Client Services/ HR Account Manager with Dutch or French

We are looking for a French or Dutch speaking Client Services executive/ account manager.

This role includes the following responsibilities:

Client services:
Providing a technical resource for all the company’s clients, including updating the company’s data, calculating salary packages and researching additional information in line with client requirements

Account Management:
Interfacing and developing relationships with HR contacts within client companies at all levels of seniority from Administrator to Director level
Communicating with the company staff at all levels, especially core technical teams & client services staff worldwide (in English and French or Dutch)
Advising colleagues and the core teams on issues relating to technical and other relevant issues
Presenting to clients on technical issues relating to international HR management with the following aims:
Addressing any problems and issues
Educating them on the company services and products
Promoting the company services and products
Participating in product development, based on feedback from clients
Prioritising and setting times for projects and enquiries in response to client requirements
Maintaining an up-to-date understanding of the company services and products, internal systems and understanding competitors’ positions
Maintaining documentation and administrative procedures relating to client relationships, including entry of data into the company’s database and filing of relevant documentation
Actively promoting the company services and products to existing and potential clients
Expanding business in the market/industry group you are responsible for
Acting as an additional resource for core technical/survey teams when required
Assisting in obtaining survey data and researching local sources of information within the region involving travel as necessary

Profile:
The jobholder will act as part of a team responsible for all aspects of client liaison with the company’s members, including answering routine technical enquiries, attending meetings and undertaking projects with these clients as required.  The role will require:
Fluency in French or Dutch and excellent English,
International travel
IT literacy and numeracy
Teamwork orientation
Initiative, flexibility and adaptability to assume varied roles within the office as required.  

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience. 

To apply, please send your CV to Laurent Bouhnik
info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face to face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.

 

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Customer Services Representative with fluent Dutch & French

Job Location: Brighton                                           

Salary/Additional Information: £17000 –18000 p.a. + excellent benefits and holidays

Reference: KR 04/11

Company
Our client is worldwide operating and leading in the field of consumer products

Role
Customer Services Representative with fluent Dutch & French
An exiting opportunity has arisen to work for a well-established company located at the south coast, in Brighton. The role of the Customer Services Representative with fluent Dutch & French reflects the main point of contact for external and internal customers and consumers within Dutch and French speaking countries. Responsible for the processing of orders from customer portfolios the Customer Services Representative with fluent Dutch & French will also handle all other ordering activities which will involve responding to enquiries and dealing with queries across the entire ordering process. Large distributors within the business-to-business area and therefore with high value orders will be one on the priority list of the Customer Services Representative with fluent Dutch & French.
In addition, proactively developing of strong working relationships with key customers internally and externally is a key responsibility of the Customer Services Representative with fluent Dutch & French.

Profile

  1. Fluency in Dutch, French and English – both written and spoken

  2. Experience in a customer/consumer contact role is desirable

  3. Experience in a telephone based role is of benefit

  4. Ability to work to tight deadlines

  5. PC literacy essential – Microsoft Office or equivalent software package beneficial

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Kristin Hoess or Liesbet de Rouck at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

 

 

Flemish or Dutch speaking Account Manager

Job Location: Nottingham

Salary/Additional Information: £16000 + 2.5k relocation fee

Reference: IO 24/08

Company
Established for over 100 years, this is a leading fashion and lifestyle company specializing in sportswear, jeans and outdoor clothing. The company is dynamic and expanding fast and will give you every opportunity to really develop your career in an exciting creative environment!

Role
Flemish or Dutch speaking Account Manager

The Flemish and Dutch speaking Account manager will be responsible for the whole of Northern European office. He/she will ensure Customer orders are validated, co-ordinate account managers and customers and provide accurate sales information, deal efficiently with queries and potential problems and liaise closely with all associated departments. The Flemish and Dutch speaking Account manager will also liaise with other account managers across the business and will be a contact point for all internal departments and to report back statistics and findings.

This is an excellent position for someone with six months account management/customer service experience who is looking for the next step on his or her career. My client offers fantastic internal promotion opportunities as well as the potential to work in one of their foreign offices.

Profile

  • Fluency in Flemish or Dutch

  • Hands-on proactive approach

  • Excellent communication and customer service skills

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Ifor Owen at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.

 

 

Client Services/ HR Account Manager with Dutch or French

Job Location: Central London

Salary/Additional Information: £24,000 per annum

Reference: LB 36/04

Company:
International HR Consultancy with clients in 71 countries. This company is the leading provider of advice, online data and software solutions and for all HR related matters

Great opportunity to work within a leading company with international travels!

Role:
Client Services/ HR Account Manager with Dutch or French

We are looking for a French or Dutch speaking Client Services executive/ account manager.

This role includes the following responsibilities:

Client services:
Providing a technical resource for all the company’s clients, including updating the company’s data, calculating salary packages and researching additional information in line with client requirements

Account Management:
Interfacing and developing relationships with HR contacts within client companies at all levels of seniority from Administrator to Director level
Communicating with the company staff at all levels, especially core technical teams & client services staff worldwide (in English and French or Dutch)
Advising colleagues and the core teams on issues relating to technical and other relevant issues
Presenting to clients on technical issues relating to international HR management with the following aims:
Addressing any problems and issues
Educating them on the company services and products
Promoting the company services and products
Participating in product development, based on feedback from clients
Prioritising and setting times for projects and enquiries in response to client requirements
Maintaining an up-to-date understanding of the company services and products, internal systems and understanding competitors’ positions
Maintaining documentation and administrative procedures relating to client relationships, including entry of data into the company’s database and filing of relevant documentation
Actively promoting the company services and products to existing and potential clients
Expanding business in the market/industry group you are responsible for
Acting as an additional resource for core technical/survey teams when required
Assisting in obtaining survey data and researching local sources of information within the region involving travel as necessary

Profile:
The jobholder will act as part of a team responsible for all aspects of client liaison with the company’s members, including answering routine technical enquiries, attending meetings and undertaking projects with these clients as required.  The role will require:
Fluency in French or Dutch and excellent English,
International travel
IT literacy and numeracy
Teamwork orientation
Initiative, flexibility and adaptability to assume varied roles within the office as required.  

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience. 

To apply, please send your CV to Laurent Bouhnik
info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face to face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.

 

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Trilingual Customer Service Support with fluency in German, English and Turkish

Job Location: Cambridgeshire

Salary/Additional Information: £16,500 p. a. + benefits

Reference: KR 23/09

Company
Leading multinational company market within the health and well-being market

Role
Customer Service Support with fluent German and Turkish to mother tongue level
A great opportunity in a thriving company has arisen: Customer Service Support with German and Turkish to mother tongue level to assist the company in maintaining its goal of World Class Customer Service. The Customer Service Support with German and Turkish will be working in an exciting multilingual team. Main responsibilities for the Customer Service Support with German and Turkish vary from handling incoming phone calls and assisting with new German and Turkish customers enquiries to processing orders received via telephone, fax, e-mail or internet. The Customer Service Support with German and Turkish to mother tongue level will use Excel spreadsheets on a regular basis and also handle translations and proof reading tasks.

Profile

  • Fluent in German and Turkish to mother tongue level and fluency in English

  • Good PC skills, including Excel, Word and PowerPoint

  • Able to multi-task, prioritise and cope with strict deadlines

  • Good Customer Service skills

  • Friendly and Sense of Humour

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Kristin Hoess at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.

 

 

Dutch/Italian/German Customer Services Representative            

Job Location: London

Salary/Additional Information: £18,500 + Bonus

Reference: NO 37/10

Company
A market leader and provider of financial information to the international business community

Role
Dutch/Italian/German Customer Services Executive (European Subscriptions)
My client is a provider of online subscriptions to a worldwide business community, allowing them to be in the forefront of the financial markets’ actuality on a continuous basis. My client is looking for a customer services professional fluent in at least two of the following languages: Dutch, Italian and German to join their dedicated multilingual and international customer services team. The successful customer services Dutch/Italian/German speaker will be in charge of handling customer queries, responding to e-mail / phone / fax queries in accordance with the contact centre key performance indicators, carrying out outbound calls, primarily for customer retention purposes, working with key distribution contacts in area of designated responsibility and Complaint logging and resolution.

Profile

  • Fluency in English and at least two (02) of the following languages: Dutch, Italian and German

  • Previous customer services experience in a telephone based environment

  • Excellent written and spoken communication skills

  • Computer literate

  • Confident manner, good team player and proactive

  • Experience of dealing with payments and paid subscriptions is desirable

  • Knowledge of the Financial sector will be an advantage

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Nassim Oukil at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

 

 

Multilingual Customer Service Representative within Blue Chip Organisation           

Job Location: Buckinghamshire, near Slough

Salary/Additional Information: £23000

Reference: MZ/KR 35/09

Company
Industry leading IT company providing state of the art solutions to global clients

Role
Fantastic opportunity for a multilingual person that wants to gain experience within a blue chip company! Our client is looking for a Multilingual Customer Service Representative with fluency in Italian AND French AND Spanish AND English (and ideally German). The Multilingual Customer Service Representative will liaise with their Italian, French, Spanish and German speaking clients regarding queries, technical support and general customer service administration.

The role is based within the international Customer Services division which is committed to providing the highest standards of customer care with particular responsibilities for the French, Spanish, Italian and German markets.

Profile

  • Fluency in Italian, French, Spanish and English

  •  Fluency in German very useful

  •  Previous experience within an office based customer service environment of strong benefit

  • Able to commute to the Slough area

  • Car owner essential

  • Strong communication skills, professional telephone manner, focused on customer service

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Monika Ziajka or Kristin Hoess at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

 

 

Customer Service Administrator with Hungarian to native standard and fluent German

Job Location: Cambridgeshire

Salary/Additional Information: £16,500 per annum + benefits

Reference: KR 48/03

Company
Leading multinational pharmaceutical company market leading in health and well-being products

Role
Customer Service Administrator with Hungarian to native standard and fluent German
A great opportunity in a thriving company has arisen for a Customer Service Administrator with Hungarian to native standard and fluent German to assist the Company in maintaining its goal of World Class Customer Service. You will be working in a multilingual team and as a Customer Service Administrator with Hungarian to native standard and fluent German your main responsibilities vary from handling incoming phone call and assisting with new German and Hungarian customers enquiries to processing orders received via telephone, fax, e-mail or internet. The Customer Service Administrator with Hungarian to native standard and fluent German will use Excel spreadsheets on a regular basis and also handle translations and proof reading tasks.

Profile

  • Fluent in German with Hungarian to native standard

  • Good PC skills, including Excel, Word and PowerPoint

  • Able to multi-task, prioritise and cope with strict deadlines

  • Good Customer Service skills

  • Friendly and Sense of Humour

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Kristin Hoess at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.

 

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Trilingual Italian + Spanish Customer Services Executive

Job Location: South London

Salary/Additional Information: £19K- 1 year contract/Maternity cover

Reference: NO 06/11

Company
World leading manufacturer of innovative and patented packaging solutions

My client is looking for a fluent Italian and Spanish speaker to join their dedicated and highly professional team of multilingual customer services professionals. You will be responsible for the management of approx 40 accounts, resolving enquiries and issues related to sales orders, deliveries and samples in order to ensure customers’ requirements are fulfilled. You will also be responsible for monitoring customers’ accounts, initiate & follow credit control procedures and finally ensure all customs paperwork complies with current regulations.

Profile:

  1. Fluency in Italian and Spanish in addition to English.

  2. Previous customer services or sales administration experience

  3. Knowledge of the logistics and transports industries preferable but not essential

  4. Excellent numerical, organizational, communications skills

  5. Team orientated person essential

  6. Capable of understanding cultural differences resulting from working in an international environment

  7.  Familiar with Microsoft software packages

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Nassim at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

 

 

Multilingual Customer Service Representative within Blue Chip Organisation           

Job Location: Buckinghamshire, near Slough

Salary/Additional Information: £23000

Reference: MZ/KR 35/09

Company
Industry leading IT company providing state of the art solutions to global clients

Role
Fantastic opportunity for a multilingual person that wants to gain experience within a blue chip company! Our client is looking for a Multilingual Customer Service Representative with fluency in Italian AND French AND Spanish AND English (and ideally German). The Multilingual Customer Service Representative will liaise with their Italian, French, Spanish and German speaking clients regarding queries, technical support and general customer service administration.

The role is based within the international Customer Services division which is committed to providing the highest standards of customer care with particular responsibilities for the French, Spanish, Italian and German markets.

Profile

  • Fluency in Italian, French, Spanish and English

  •  Fluency in German very useful

  •  Previous experience within an office based customer service environment of strong benefit

  • Able to commute to the Slough area

  • Car owner essential

  • Strong communication skills, professional telephone manner, focused on customer service

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Monika Ziajka or Kristin Hoess at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.


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Trilingual Italian + Spanish Customer Services Executive

Job Location: South London

Salary/Additional Information: £19K- 1 year contract/Maternity cover

Reference: NO 06/11

Company
World leading manufacturer of innovative and patented packaging solutions

My client is looking for a fluent Italian and Spanish speaker to join their dedicated and highly professional team of multilingual customer services professionals. You will be responsible for the management of approx 40 accounts, resolving enquiries and issues related to sales orders, deliveries and samples in order to ensure customers’ requirements are fulfilled. You will also be responsible for monitoring customers’ accounts, initiate & follow credit control procedures and finally ensure all customs paperwork complies with current regulations.

Profile:

  1. Fluency in Italian and Spanish in addition to English.

  2. Previous customer services or sales administration experience

  3. Knowledge of the logistics and transports industries preferable but not essential

  4. Excellent numerical, organizational, communications skills

  5. Team orientated person essential

  6. Capable of understanding cultural differences resulting from working in an international environment

  7.  Familiar with Microsoft software packages

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Nassim at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

 

 

Multilingual Customer Service Representative within Blue Chip Organisation           

Job Location: Buckinghamshire, near Slough

Salary/Additional Information: £23000

Reference: MZ/KR 35/09

Company
Industry leading IT company providing state of the art solutions to global clients

Role
Fantastic opportunity for a multilingual person that wants to gain experience within a blue chip company! Our client is looking for a Multilingual Customer Service Representative with fluency in Italian AND French AND Spanish AND English (and ideally German). The Multilingual Customer Service Representative will liaise with their Italian, French, Spanish and German speaking clients regarding queries, technical support and general customer service administration.

The role is based within the international Customer Services division which is committed to providing the highest standards of customer care with particular responsibilities for the French, Spanish, Italian and German markets.

Profile

  1. Fluency in Italian, French, Spanish and English

  2.  Fluency in German very useful

  3.  Previous experience within an office based customer service environment of strong benefit

  4. Able to commute to the Slough area

  5. Car owner essential

  6. Strong communication skills, professional telephone manner, focused on customer service

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Monika Ziajka or Kristin Hoess at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

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Credit Controller with fluent Swedish 

Job Location: Surrey – 25 mins via train from Waterloo

Salary/Additional Information: up to £24000 and excellent benefits

Reference: KR/LD 40/10

Company
A very well established multinational blue chip client located in the North Surrey area

Role
Credit Controller with fluent Swedish

A fantastic opportunity for a Swedish speaker looking for an exciting role within Credit Control/Accounting has arisen. The overall responsibilities of the Credit Controller with fluent Swedish will be the management and development of the customer relationships and contacts relating to matters of account credit and payment status. Furthermore the Credit Controller with fluent Swedish will ensure the compliance with the company’s credit policy, will be making pro-active collection calls to customers based on due date schedule, supporting Accounts Receivable with reconciliation of debit and credit items and commenting on weekly reporting for Management and Outside Sales on past due amounts and high risk accounts.
The Credit Controller with fluent Swedish will be the contact point for mainly Swedish customers and clients with queries to invoices, payments or statements. In addition the Credit Controller with fluent Swedish will liaise with the Credit Risk Analyst / Credit Manager on higher approval requirements and action the rescheduling of deliveries where necessary.

Profile

  1. Fluency in Swedish and English, both written and spoken

  2. Excellent interpersonal skills and telephone manner

  3. A mature attitude with well developed influencing skills and a good level of confidence

  4. High level of numeracy, accuracy and attention to detail

  5. Solid credit control and/or financial customer service experience

  6. Ability to work under pressure and meet deadline

  7. Strong problem solving, logic, listening, prioritisation and organisation skills

  8. Intermediate computer skills including Excel and Word

  9. Initiative, flexibility, good sense of humour, calm and consistent personality

  10. Also preferred is a knowledge of SAP

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Kristin Hoess or Liesbet De Rouck at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

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Customer Service Administrator with Hungarian to native standard and fluent German

Job Location: Cambridgeshire

Salary/Additional Information: £16,500 per annum + benefits

Reference: KR 48/03

Company
Leading multinational pharmaceutical company market leading in health and well-being products

Role
Customer Service Administrator with Hungarian to native standard and fluent German
A great opportunity in a thriving company has arisen for a Customer Service Administrator with Hungarian to native standard and fluent German to assist the Company in maintaining its goal of World Class Customer Service. You will be working in a multilingual team and as a Customer Service Administrator with Hungarian to native standard and fluent German your main responsibilities vary from handling incoming phone call and assisting with new German and Hungarian customers enquiries to processing orders received via telephone, fax, e-mail or internet. The Customer Service Administrator with Hungarian to native standard and fluent German will use Excel spreadsheets on a regular basis and also handle translations and proof reading tasks.

Profile

  • Fluent in German with Hungarian to native standard

  • Good PC skills, including Excel, Word and PowerPoint

  • Able to multi-task, prioritise and cope with strict deadlines

  • Good Customer Service skills

  • Friendly and Sense of Humour

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Kristin Hoess at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.

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Trilingual Customer Service Support with fluency in German, English and Turkish

Job Location: Cambridgeshire

Salary/Additional Information: £16,500 p. a. + benefits

Reference: KR 23/09

Company
Leading multinational company market within the health and well-being market

Role
Customer Service Support with fluent German and Turkish to mother tongue level
A great opportunity in a thriving company has arisen: Customer Service Support with German and Turkish to mother tongue level to assist the company in maintaining its goal of World Class Customer Service. The Customer Service Support with German and Turkish will be working in an exciting multilingual team. Main responsibilities for the Customer Service Support with German and Turkish vary from handling incoming phone calls and assisting with new German and Turkish customers enquiries to processing orders received via telephone, fax, e-mail or internet. The Customer Service Support with German and Turkish to mother tongue level will use Excel spreadsheets on a regular basis and also handle translations and proof reading tasks.

Profile

  • Fluent in German and Turkish to mother tongue level and fluency in English

  • Good PC skills, including Excel, Word and PowerPoint

  • Able to multi-task, prioritise and cope with strict deadlines

  • Good Customer Service skills

  • Friendly and Sense of Humour

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Kristin Hoess at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.


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Flemish or Dutch speaking Account Manager

Job Location: Nottingham

Salary/Additional Information: £16000 + 2.5k relocation fee

Reference: IO 24/08

Company
Established for over 100 years, this is a leading fashion and lifestyle company specializing in sportswear, jeans and outdoor clothing. The company is dynamic and expanding fast and will give you every opportunity to really develop your career in an exciting creative environment!

Role
Flemish or Dutch speaking Account Manager

The Flemish and Dutch speaking Account manager will be responsible for the whole of Northern European office. He/she will ensure Customer orders are validated, co-ordinate account managers and customers and provide accurate sales information, deal efficiently with queries and potential problems and liaise closely with all associated departments. The Flemish and Dutch speaking Account manager will also liaise with other account managers across the business and will be a contact point for all internal departments and to report back statistics and findings.

This is an excellent position for someone with six months account management/customer service experience who is looking for the next step on his or her career. My client offers fantastic internal promotion opportunities as well as the potential to work in one of their foreign offices.

Profile

  • Fluency in Flemish or Dutch

  • Hands-on proactive approach

  • Excellent communication and customer service skills

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Ifor Owen at info@languagematters.co.uk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.


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