German speaking customer relationship specialist

We are recruiting for a global Pharmaceutical company based in West London and they are looking for a German speaker to deal with end to end customer service activities and processes for the EMEA region, including order processing and data management.

As a customer services / sales administration executive with fluent German you will provide seamless customer care support for individual client accounts via telephone, email and chat as well as performing a wide range of sales support functions including: providing sales quotations, sales order processing, product support, arranging order shipping logistics and handling other client/ account queries.

This is a great opportunity for a German speaking customer service coordinator to gain new skills within a forward thinking and progressive pharmaceutical company. Offering wonderful long term opportunities to enhance your customer services experience within a cosmopolitan working environment, my client also offers excellent career progression opportunities as well as exceptional training and benefits.


  • German fluency
  • Fluent written and spoken English
  • Proven sales administration and sales order processing experience from within a similar customer services or import / export or sales support role
  • Proficient IT skills are essential and good working knowledge of relevant computer systems, procedures, workflow management and monitoring systems are desirable (i.e SAP / Oracle / JD Edwards)
  • Possess a professional, helpful and friendly telephone manner
  • Demonstrate initiative and a proactive attitude along with the flexibility and willingness to work as a team member
  • Excellent organizational and administrative skills, ability to prioritise work
  • The ability to commute to North West London/Buckinghamshire borders or relocate

If you have worked in any of the following positions then this could be the perfect opportunity for you: German speaking client services executive, German speaking customer service coordinator, German speaking customer service executive, German speaking customer care coordinator, German speaking order processing / processor, German speaking Logistics coordinator, German speaking import/export.

To apply, please send your CV in Word format to Jessica Lara. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience.

languagematters is a multi-discipline, multilingual recruitment agency offering a wide range of bilingual jobs in London, the South-east, nationwide and overseas. Our goal is to be the most valued, knowledgeable and indispensable recruitment partner in the language recruitment field.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. Language Matters is acting as an employment business in relation to this vacancy.

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