German or Italian speaking Customer Service Representative

Are you looking for a role where you are able to use your language skills and work together with B2B clients based in Italy and Germany? We are working together with a fast growing luxury accessories company that is currently looking to hire Customer Service Representatives with fluency in either German or Italian. You will be responsible for all sales support services, tracking of shipments, maintenance of distributors and handling of all information and client enquiries.

As an Italian or German speaking Customer Service Representative you will be responsible for arranging and managing outbound deliveries to customers, keeping key accounts up to date on any outstanding orders. Due to the nature of this role you will have previous experience in dealing with high volume outbound orders from German or Italian clients in a fast paced environment.


  • Perfect fluency in written and spoken English and Italian or German
  • Experience in providing customer support services, helpdesk or technical support essentially in a product support and/or order dispatch environment
  • Previous work experience in online customer support, customer services, sales administration, client support or Order Fulfilment is desirable
  • An interest in fashion, luxury, accessories or retail industry is desirable
  • Demonstrated interpersonal skills and ability to work as part of a team or independently
  • Strong communication skills, able to work in a fast paced environment dealing with a high volume orders
  • Bachelor’s degree preferred

*Please do not apply if you are not able to commute to Sawbridgeworth, Hertfordshire on a daily basis. Sawbridgeworth is commutable from Sheering, Bishop’s Stortford and Harlow.

To apply, please send your CV in Word format to Jonathan. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience.

languagematters is a multi-discipline, multilingual recruitment agency offering a wide range of bilingual jobs in London, the South-east, nationwide and overseas. Our goal is to be the most valued, knowledgeable and indispensable recruitment partner in the language recruitment field.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. Language Matters is acting as an employment agency in relation to this vacancy.

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